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No comission regardless of your profit
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End-to-end fulfillment
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Warehouses in USA, Europe, Australia, Japan and UAE
Missing parts
dropshippingXL customer services no longer handles “Missing parts” for United States orders placed since 01-12-2023.
Step 1
Check in your feed that all of the parcels in the order were delivered.
Step 2
Send a request for missing parts to dropshippingXL customer services, and include:
- Order number
- SKU with missing parts
Step 3
dropshippingXL customer services will provide you with a list of parts. Share with your end customer to confirm parts missing.
Step 4
Send the list back to dropshippingXL customer services, who will create a replacement order. Inform your customer.
Note: -Part replacement can only be offered when the product is shipped in multiple boxes for Japan. -No solution available after the end of cooling-off period for all countries.