Welcome to the dropshippingXL Help Center. Here you can find advice on registering as a B2B partner, FAQs and Customer Service information.
Read our advice on how to offer support to your end customer. If you need further business assistance, you can email or chat to our customer services. Before you contact us, please read our Customer Service Procedure.
Before you contact our customer services, please read the Customer Service Procedure.
Please direct your email to the correct email address depending on your query:
|dropshippingXL B2B Support||dropshippingXL Customer Service (CS)|
|Average Response Time: 1 business day||Average Response Time: 1 business day|
Before sending an email, please pay attention to the following:
Chat is open : Monday to Sunday: 9:00 AM to 24:00 PM(CST-China Standard Time). You can find our chat service available at the bottom of the screen.
Note: Starting from September 29, 2023, to October 03, 2023, the Chat operating hours will temporally adjust to 9:00 AM to 12:00 PM (CST-China Standard Time)